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Is artificial intelligence really taking over?

It’s fair to say that artificial intelligence (AI) has recently taken the world by storm, with unprecedented advancements dividing the opinions of professionals across many industries. In fact, the 2022 Public Attitudes to Data and AI (PADAI) Tracker Survey found that 34% of UK adults believed the impact of AI on job opportunities has been negative, whereas 33% believed it has been positive; emphasising this divide.

While it’s inevitable to question whether artificially intelligent systems are here to take over, it’s important that we embrace their potential to streamline everyday tasks in the workplace.

Everyday use of AI

Let’s take a look at AI from another angle. Do you use apps such as Google Maps to assess traffic conditions before choosing a route? Have you ever used virtual assistants like Siri or Alexa? Are junk emails automatically filtered out of your inbox? There are countless uses of AI systems that we use everyday without even considering them. So, why wouldn’t you continue to use them to your advantage in your working life as well?

So, how can AI be used in the workplace?

AI is beginning to revolutionise how tasks are carried out across many industries. In particular, there are more and more software solutions being designed to streamline administration processes, allowing professionals to focus on the tasks that require more strategic or creative thought. 

Just one example is ChatGPT, an AI platform that caused a stir with its launch towards the end of 2022. Used correctly, ChatGPT has the potential of a multi-functional assistant for many tasks, much like Siri or Alexa, and as a Google-like search tool. For some professionals, it may at first seem that ChatGPT is set to take over from their roles. However, by incorporating it into your ongoing practices, you may find that it enhances productivity and helps you to gain better results throughout the day.

ChatGPT could help employers and HR professionals to develop their internal strategies, such as for onboarding processes and helping to develop company culture. Using the software as a springboard for your own ideas, rather than simply copying what is churned out, will help you to maintain creativity and innovation whilst saving time.

Things to consider when using artificially intelligent software

If you do use a platform such as ChatGPT to assist with your work, make sure you check it thoroughly. You don’t want to be caught out by American spellings, or the occasional ‘[company name]’! Furthermore, given that generative AI software is often trained by user-inputted data, make sure not to input any confidential information or data. We would recommend simply using such AI for general queries or prompts that do not give it an insight into your business’ operations or plans. 

It’s important to embrace the positive influences of artificially intelligent systems safely, allowing them to help develop more efficient processes where necessary, whilst protecting the integrity of your business. 

If you would like to discuss the topic further, please do not hesitate to get in touch with Eleanor Taylor at [email protected].

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